What Our FAQ Covers and How to Use It
We built this FAQ around the actual questions that come through our support channel — not a generic list pulled from somewhere else. If you're asking about opening an account, sending a deposit via bKash, Nagad or Rocket, or figuring out why a withdrawal is pending, you'll find a direct answer here. Each section below focuses on one part of the account
journey: getting in, funding your wallet, getting paid, and reaching us when something doesn't go as expected. We've kept the language plain because the questions themselves are plain. Where an answer needs you to check your account dashboard or wallet app, we say so explicitly rather than leaving you guessing. Players in Dhaka and across Bangladesh access the platform through mobile browser
or the web app — the FAQ applies equally to both. If your question isn't covered here, our live chat and email support paths are listed in the support section below.
- bKash deposit path
- Nagad account link
- Rocket withdrawal step